Quality Function Deployment functions such as house of quality are used on consumer products to identify and manage design trade-offs. It involves studying customer requirements. The customer requirements can be in the form of a marketing survey that has been targeted towards a certain marketing group.
Every organization has customers. Some have only internal customers, some have only external customers, and some have both. When you are working to determine what you need to accomplish to satisfy or even delight your customers, quality function deployment is an essential tool.
quality function deployment and six sigma pdf download
Once you have prioritized the attributes and qualities, QFD deploys them to the appropriate organizational function for action, as shown in Figure 2. Thus, QFD is the deployment of customer-driven qualities to the responsible functions of an organization.
QFD Explained (Quality Progress) Learn more about quality function deployment, the structured method for translating customer requirements into appropriate technical requirements for each stage of product development and production.
Ultimately, the basis of the House of Quality and quality function deployment is the belief that products should be designed to reflect the desires, expectations, and needs of their target market. This guide will provide you with a House of Quality template (or QFD template) and explain how you can use it on your own and as a team.
The essence of quality function deployment (QFD) lies not in the creation of matrices such as quality tables, but in the application of the three principles described in this chapter to real-life situations. The application of these three principles to real-life situations is the true implementation of QFD, and quality tables are simply examples of that implementation.
The principle of diversification and visualization is intended to help evolve a fixed perspective into a flexible one and to arrange data so that it can be viewed visually. As to the question of the potential for establishing design quality by using a quality table to understand critical quality characteristics, this can be determined using a quality characteristic deployment table and function deployment table. In other words, the determination of whether the design quality targets are achievable with the functionality built into the product. As for the question of whether that functionality can be achieved by the mechanism under consideration, this can be determined using function deployment tables and mechanism deployment tables.
House of Quality is a part of a larger process called QFD, which stands for Quality, Function, Deployment. This represents quality-monitoring, a focus on the function of execution of a quality plan, and the application of resources for deployment of that plan. While the name, QFD, does not encapsulate all that QFD covers, it is a name that has been around for quite some time. It is familiar, so organizations continue to use it. The House of Quality name comes from the very useful diagram used to make this plan that resembles a house, which we will dig into shortly.
QFD is the acronym of Quality Function Deployment and it is a popular tool for quality management topics as well as product innovation and product development. You can download free QFD Template for PowerPoint or House of Quality Template for PowerPoint presentations containing in this unique PPT template that we have created for you. 2ff7e9595c